Solutions

Performance Monitoring.

As any multi-tier platform, your OpenText Content Suite platform is composed of several components using different technologies: Content Server, Archive Server, OTDS, CWS, Blazon, Remote Cache… Ensuring the availability and performance of the delivered service is challenging but yet crucial.

Based on Infosquare experience, the Infosquare Performance Monitoring is a solution which allows you to:

  • Detect any unavailability or any performance drop and generate any type of alerts to the relevant audience.
  • Centralize in one single intuitive interface all real-time and historical logs generated by all components of your platform.
  • Monitor constantly the performance of the service as seen by end-users.
  • Locate and investigate on any event or problem that may have occurred on the platform.
  • Generate configurable statistics on the usage of your platform.
  • Detect any abnormal user behavior like unusually intensive content download, repetitive unsuccessful login attempts, abnormal contents download triggered by third-party systems/applications, …

INFOSQUARE PERFORMANCE MONITORING PLATFORM IS BASED ON THREE COMPONENTS:

SERVER INFOLOGSERVER

  • Centralize all platform logs.
  • Record all logs for real-time or future analysis.
  • Define real-time alerts based on a flexible set of criteria.

APPLICATION INFOLOGDASHBOARD

  • Lightning fast display of real-time or historical logs in a single interface.
  • Automated translation and visual tagging of logs into functional transactions (document opening, category modification, …)
  • Investigation on real-time or historical events using an on-demand filtering (by user, machine, component, type of actions, …) and easy-to-use configurable real-time graphs.

SERVER INFOMONSERVER

  • Technical monitoring of the different system metrics of your platform components (CPU, disk space, memory, …).
  • Functional monitoring using out-of-the-box or custom scripts reproducing real user traffic
  • Execution of sanity/consistency/usage verification scripts to detect repository inconsistencies, abnormal usage, …
  • Automated generation of reports which can be published to other systems
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